We have answered any possible FAQs that you might have, read on!
Do you offer customized orders for events? Yes! We cater to all types of events, including Eid, birthdays, parties, and get-togethers. You can customize your order size and packaging to suit your needs. Just let us know your preferences, and we’ll do our best to accommodate.
How do I place an order for a special event? You can place an order through our website or through Instagram (DM) or by contacting us directly via email or phone. Please let us know the event date, quantity, and any special requests so we can ensure your treats arrive fresh and on time.
What are the shipping charges? Once you place your order, we will contact you to provide a personalized shipping rate based on your location to ensure your sweets arrive in perfect condition.
How long will it take to receive my order? Delivery times depend on your location. Once your order is placed, we will provide an estimated delivery date along with the shipping details. We aim to ensure all orders arrive fresh and in a timely manner.
What ingredients do you use in your Malai Barfi and Naan Khatai? Our Malai Barfi is made with fresh milk, sugar, and cream, while our Naan Khatai is prepared using flour, ghee, sugar, and a hint of cardamom. We prioritize fresh, high-quality ingredients to ensure the best taste and texture.
How should I store the Malai Barfi and Naan Khatai? Malai Barfi should be stored in the refrigerator to maintain freshness and consumed within a week. Naan Khatai, on the other hand, can be kept in an airtight container at room temperature and stays fresh for up to two weeks.
Is there a minimum order requirement for events? For large events, we recommend placing a minimum order of 2 pounds of Malai Barfi or Naan Khatai. However, we are flexible with quantities based on your specific needs. Feel free to contact us for custom event orders.
Can I request a specific delivery date for my event? Absolutely! When placing your order, you can specify the date you’d like your sweets delivered. We will coordinate with you to ensure they arrive fresh and on time for your event.
How do I get a personalized shipping rate? After you place your order, our team will reach out to you directly to provide a personalized shipping rate based on your location and the size of your order. This helps us ensure that you receive the best shipping option for your area.
Will my amount be refunded if I cancel the order? Your amount can be refunded if you wish to cancel within 3 days of placing the order. After that, we will not be able to refund your amount.
